VoIP-IPTel
With 3CX we are covering all your needs in Voice, Video, Chat, and Web meetings, PBX, Branch connectivity. Extension: phone, Mobile, PC and anywhere. Work from Home, Web meeting full featured, Branding. Webinars, Remote Control, Chat, Client to Call Centre, Client to user, User to user, Elevate to Voice and/or Video.
Contact center (Omni Channel)
Multiple Queues. Skill based routing, Advanced scenarios TTS, connect to database, dial out, Predictive dialing, Polls, Advanced reports, Calls and Chat, 3CX Chat from client’s website or Facebook messenger. Any chat platform WhatsApp, Facebook Messenger, 3CX LifeChat, any Mail server.
Meeting rooms
From on Site preparation up to final delivery of complete network solution including passive and active components, raised floor, Access control, UPS, fiber backbone, UTP cat 5e, 6 or 7, patch panels, patch cables, racks and wall modules. Vendor’s premium components quality as Avaya, Premium Line, D-Link, and Legrand. Design and configure all active components including uplink and edge switches, VPN, Cisco, HP or D-Link.
Tech. support
Mail Server, implementing affordable Mail services that require minimum amount of management efforts and technical knowledge. Microsoft Exchange, Network Security, firewall and VPN, Microsoft, Sophos, MDaemon and Kaspersky, Storage Solutions, Synology NAS and backup solution. Disaster recovery and high availability, Virtualization, Hyper-V, Strong troubleshooting and in-depth knowledge of Windows platform.